How it works at Universelle Medicaid Private Limited:

    1. Online Process

  • 1.1 Patient Query Submission: Patients initiate their inquiries via the company website.
  • 1.2 Investigation Reports Submission: Patients upload their related medical investigation reports for review.
  • 1.3 Initial Video Consultation: Arrange an online video consultation between the patient and the treating consultant to discuss the case and treatment plan.
  • 1.4 Treatment Package Communication:
    I. Share details of the treatment packages with the patient. II. Clarify that the package includes only the treatment cost; additional charges for flight tickets, accommodation, transportation, and tourism are separate.
  • 1.5 Visa Assistance: Provide an invitation/appointment letter for the patient and their relative to assist with the visa application process.

    2. Offline Process

  • 1. Arrival and Welcome

    1.1 Airport Reception:
    I. Receive the patient at the airport. Company personnel will hold a placard displaying the patient's name. II. Provide a neat and clean vehicle equipped with amenities such as water bottles, snacks, newspapers, and nursing staff if medical assistance is required.
  • 1.2 Arrival and Welcome: Ensure a smooth and hassle-free check-in process at the hotel, facilitated by company staff.

  • 2. Hospital Visit and Treatment

    2.1 Initial Hospital Visit:
    I. Transport the patient to the hospital once they are comfortable. II. Facilitate counseling sessions with the treating doctor and medical team.
  • 2.2 Partial Payment: Assist the patient in making the partial deposit for the treatment at the hospital.
  • 2.3 Accommodation During Treatment: Accommodate the patient in a twin-sharing or private room as per the selected package.
  • 2.4 Support Services:
    I. Assign a personal relationship manager/interpreter to be available during hospital hours. II. Ensure the patient's dietary requirements are met by the hospital.
  • 2.5 Recovery Period: The patient will remain in recovery for a few days post-treatment.
  • 2.6 Final Payment and Discharge:
    I. Assist the patient in making the final balance payment on the day of discharge. II. Transport the patient to the hotel post-discharge.

  • 3. Follow-Up and Departure

    3.1 Follow-Up Visit: Arrange transportation to the hospital for follow-up appointments as recommended by the doctor.
  • 3.2 Fit-to-Fly Clearance: Ensure the patient is cleared to fly by the doctor before their return.
  • 3.3 Departure:
    On the day of departure: I. Provide the patient with a feedback form and record a video testimonial. II. Encourage the patient to review the company on Google. II. Present a souvenir from the company and a health kit packet from a local partner vendor. III. Transport the patient to the airport for their return flight.
  • 3.4 Post-Return Care: Arrange an online video consultation with the treating doctor after the patient has returned to their home country to ensure proper recovery and address any post-treatment concerns.

  • 4. Ongoing Communication

    At Universelle Medicaid, we maintain open and constant communication with you throughout your entire treatment journey.

    4.1 Provide 24/7 Support: Our team is always available to assist you with any queries or concerns, ensuring you feel supported at every stage of your medical tourism experience.
  • 4.2 Feedback and Improvement: After your treatment, we welcome your feedback to help us continually enhance our services and improve the experience for future patients.

    Why Choose Universelle Medicaid for Treatment in India?

  • 1. World-Class Healthcare: India is home to some of the best medical professionals and state-of-the-art hospitals in the world. We partner with hospitals that are internationally accredited and offer the latest treatments and technologies.
  • 2. Cost-Effective Solutions: India offers world-class medical treatment at a fraction of the cost of similar procedures in Western countries. You can access high-quality healthcare without breaking the bank.
  • 3. Quality and Safety: The hospitals we partner with maintain the highest standards of care, ensuring patient safety and comfort throughout the treatment process.
  • 4. Personalized Care: We ensure that every patient's experience is tailored to their individual needs, providing customized treatment plans and round-the-clock support.

At Universelle Medicaid, we strive to make your medical tourism journey to India as smooth, comfortable, and effective as possible. With our extensive network of leading hospitals and medical professionals in India, we ensure that you receive the best care in an affordable and timely manner.

Let us help you access world-class treatment in India and take the first step toward a healthier future.